If this site
gets in your way.

Last updated: 17 August 2026

Report a barrier, or ask for another format

Email support@bumblebeetechnology.com. Tell us what you were trying to do and what got in the way. You'll hear back from a person within two business days.

If you'd like anything we produce in a different format — a document read aloud, a plan in large print, a quote as plain text instead of a PDF, a conversation by phone instead of in writing — ask, and we'll arrange it at no extra cost. That applies to our proposals and reports, not just this website.

You can also use the request form if that suits you better. It is not the only way in, and it never should have been.

What we're aiming for

This site targets WCAG 2.1 Level AA. That is a step above the WCAG 2.0 Level AA bar set by the Accessibility for Ontarians with Disabilities Act, and we test against the newer Level AA criteria in WCAG 2.2 as well.

Bumblebee Technology is a small organization, so the AODA's website provisions — Integrated Accessibility Standards Regulation, section 14 — do not currently bind us. We build to them anyway. Our clients include organizations that are bound by them, and it would be a strange technology practice that met a standard for its customers and not on its own site.

What we've done

• Every page works from the keyboard alone, with a visible focus indicator and a skip link ahead of the navigation.
• Text contrast across the site meets or exceeds the 4.5:1 minimum; the borders of buttons and fields meet 3:1.
• Headings run in order and describe the content, so a screen reader's heading list is a usable table of contents.
• The request form and the AI readiness check both move focus as you progress, label every field with the question being asked, and report errors in plain language.
• Animation is switched off automatically if your system asks for reduced motion.
• Pages reflow to narrow screens and tolerate increased text spacing without clipping or horizontal scrolling.
• No images of text, no carousels, no pop-ups, no cookie banner to dismiss.

What we know isn't perfect

An honest list is more useful than a conformance badge:

• The request form and the readiness check need JavaScript. Both degrade to a message rather than a working form. The email address above exists precisely so this is an inconvenience and not a dead end.
• We have not completed a full screen-reader audit. The site is tested by keyboard and by automated checks against every machine-testable WCAG A and AA criterion. A structured pass with NVDA and VoiceOver over the two interactive tools is planned; until it's done, we won't claim more than we've verified.
• Some labels are set in small uppercase type with wide letter-spacing. It passes contrast, but it is not the easiest text on the site to read, and we're revisiting it.

If you hit something that isn't on this list, we'd genuinely like to know. Reports get treated as bugs, not complaints.

Feedback and how we handle it

Accessibility feedback can arrive by email, through the request form, or by phone if you'd prefer to talk — ask for a call and give us a number. We'll acknowledge it within two business days, tell you what we can do and by when, and come back to you when it's done. If we can't fix something, we'll say so plainly and offer another way to get what you needed.

We don't require you to identify a specific standard or use any particular wording. "This part doesn't work for me" is a complete report.